Document Library

Maintenance & Technical Support Services Document Library- Australia

ServicePac Reference Guide
An introduction to ServicePacs and useful information.

ServicePac Look Up Table
Look up ServicePac information including machine types, part numbers and prices for both Australia and New Zealand.

ServicePac RRP Table
See information on hardware, software and implementation ServicePacs

ServicePac Location Guide
Look up IBM Service Locations for both Australia and New Zealand.

ServicePac T's and C's Guide
T & C's for IBM Warranty and Maintenance, and ServicePac Implementation

ServicePac for IBM Data Migration Services for Open Systems
Allow IBM to handle your complete Data Migration on open systems attached to System Storage disk systems. Choose the appropriate ServicePac(s) from the offerings below to best suit your data migration requirement.

ServicePac for SmoothStart Services for IBM BladeCenter™
Allow IBM to handle your complete BladeCenter installation with this SmoothStart Service Offering.
Choose the specific Option(s), from the tables below, that best suit your needs.

ServicePac for Implementation Services for System x™ Servers
Allow IBM to handle your complete System x Server installation with this Implementation Service Offering. Choose from either a BASIC or ENHANCED option for your Server type. Refer to the tables below to determine the server type that applies to each Option.

Implementation ServicePac for IBM Storage Area Networks
Allow IBM to handle your Storage Area Network with one of these Implementation ServicePac Offerings.

SmoothStart Services for System i™ servers
Allow IBM to handle your complete System i installation with this SmoothStart Service Offering. Choose the specific option(s), from the tables below, that best suit your needs.

SmoothStart Services for System p™ servers
Allow IBM to handle your complete System p installation with this SmoothStart Service Offering. Choose the specific option(s), from the tables below, that best suit your needs.