Packaged Services

IBM ServicePac® is a series of pre-packaged hardware and software support services designed to help you make the most of your technology investment.

Our ServicePacs provide a well defined scope of support services including service hours, response time, term of service, and service agreement terms and conditions for warranty and post warranty equipment.

• ServicePac for warranty and maintenance options
  Stay up and running around the clock with enhanced hardware support.
• ServicePac for remote technical support services
  This service provides you with unlimited hardware and software phone support.
• ServicePac for post-warranty maintenance agreement
  A variety of options, with service response and duration times designed to fit your business needs.
• Server and storage implementation services from IBM
  Server and storage implementation services from IBM provide fixed-price, fixed-scope services that support the implementation process from beginning to end - from planning and installation to project management and training.
• Implementation services ServicePac for IBM BladeCenter and System x
  Implementation Services ServicePac for BladeCenter and System x provides planning and implementation of your server systems so you can be up and running quickly.