With support solutions customized to the specific components of your integrated business solution, you can ensure your business runs smoothly
Overview
Solution support services
Simplify support with a single point of entry for IBM and third-party hardware and software solutions
With support solutions customized to the specific components of your integrated business solution, you can ensure your business runs smoothly
Are you looking for comprehensive support services to help minimize your problem determination and resolution efforts? Would you like to reduce the number of different people you have to call and only call one vendor to help you identify and resolve issues? Would you like to have one vendor take ownership of your issue from initial report through to resolution?
IBM Solution Support Services can help you establish a single point of entry and accountability for virtually all of your support needs. It integrates support for all of the individual products within an infrastructure solution purchased through IBM, which can comprise IBM and non-IBM hardware and software components.