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| Converged Communications ServicesEnable anytime, anywhere communications and improve operational flexibility and efficiency by building an integrated communications system that can run on an IP network. |
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Converged Communications Services can help streamline business applications and processes by improving how your employees can reach one another Overview There are more ways to communicate than ever before. And as those methods continue to proliferate, so does the need to integrate all of the communications technologies -- whether voice, data or video -- so you can improve productivity, facilitate collaboration, reduce costs and increase operational flexibility. IBM Converged Communications Services provides a portfolio of consulting, integration, deployment and management services to build integrated communications and networking environments that can help you: - Increase productivity with innovative collaborative environments using voice, data and video
- Reduce costs by streamlining networks and network management support
- Support a mobile workforce and distributed operations
- Transform legacy call centres into multichannel contact centres for improved customer service
Open, Customizable, Innovative: Collaboration Solutions From IBM |  | Subscribe to this podcast by right-clicking the XML button and copying the link into your podcast software. |
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Openness: The Basis for a Sound Unified Communications Strategy |  | Download transcript of this presentation in .pdf format (19.4KB) |  | Download audio in .mp3 format (3.58MB) |
Taking Communications & Collaboration to the Next Level...in the Context of Business Processes | | Download transcript of this presentation in .pdf format (25.3KB) | | Download audio in .mp3 format (6.10MB) |
Managed Converged Communication Services | | Many organisations have switched to IP Telephony to increase efficiency and reduce telecommunications and management costs (196KB) |
Streamline your business communications with unified communications and collaboration solutions from IBM | | It's no secret that communication and collaboration can fuel the efficiencies and advancements businesses need to stay ahead. (721KB) |
Simplifying the move to unified communications and collaboration with IBM Global Technology Services | | The IBM UC2 strategy, instant messaging (IM), e-mail, unified messaging and your existing telephony, Web, audio-conferencing and video-conferencing capabilities into a single, highly flexible user interface. (650KB) |
Converged communications
Learn how IBM can help your company better integrate your communications for greater customer service, through a converged communications strategy, so your employees can stay connected to applications, data and each other. | | Read transcript (20KB) |
Measuring the Pain: What is Fragmented Communication Costing Your Enterprise? | | Download presenters' biography in .pdf format (75.9KB) | | Download transcript of this presentation in .pdf format (70.7KB) | | Download audio in .mp3 format (3.43MB) |
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 | The global alliance between IBM and Cisco provides the basis for our leadership role in a changing environment. | | |
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