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Strategic Outsourcing

Strategically partner with IBM’s outsourcing services and outsource the management of applications and other IT components in either an onsite or hosted arrangement.

IBM's strategic outsourcing services enable you to rethink the way your business works.
Overview

IBM Strategic Outsourcing:

Change is the only constant. It can be difficult but it also represents opportunity - a chance to do things differently. When that time comes, you need a partner with the vision and experience to help you realise your innovation...

IBM's strategic outsourcing services enable you to rethink the way your business works.

IBM have vast global capabilities and reach, as well as skilled resources to run your IT environment allowing you to focus on your core business.

What We Offer:

Outsourcing enables a customer to offload the operation of IT systems and processes in order to focus on core business functions. Through outsourcing, clients gain cost-effective and flexible IT solutions that enable them to rapidly respond to changing business needs and freeing them from the demands of keeping pace with technological change.

Serving as the backbone for over 90 clients in A/NZ and over 500 clients globally, IBM's strategic outsourcing business offers data centre, network and desktop outsourcing services, as well as management services for output devices.

IBM operates the clients' information technology - integrating people, process and technology innovation. The results are measured against agreed-upon service levels, and the accountability for delivering those results rests with the IBM project executive. Business benefits that clients receive include: a focus on core competencies, cost reduction, access to IBM's vast skills and expertise, and innovation and value-added designed to enable business transformation and meet a wide range of differing needs .

Creating Customer Value

If your business wants better control over the cost of running your IT systems, infrastructure and applications; if your business would benefit from services that can flex up or down to meet changing needs; or if you simply need to improve service quality; the time could be right to consider outsourcing. Whatever the size of your business, IBM will work with you to tailor a customised solution to meet your unique needs, leaving you free to focus on delivering to your own clients and meeting your own business objectives.

Outsourcing can:

 Help reduce IT costs and improve shareholder value
 Provide the flexibility to transition and transform to the next generation of infrastructure and applications
 Let companies focus on their core competencies
 Improve service levels
 Gain access to industry, business and technology experts

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