Skip to main content

Telecommunications: Literature

Literature
 
Get Adobe® Reader®
Show descriptions  |  Hide descriptions

Turning the corner: A road map for future success for mobile operators
Updated 20 Mar 2004
View HTML
Energise your supply chain network: New competitive advantage from existing investments
Updated 05 Jan 2004
View HTML
The battle for broadband: Service provider strategies for attacking the DSL market
Updated 28 Oct 2003
View HTML
Corporate strategy for the new millennium
Updated 22 Jan 2003
View HTML
Burning up the phone wires
Updated 06 Dec 2002
View HTML
The contact centre of the future: Spanning the chasms
Updated 17 Nov 2002
View HTML
Companies are placing procurement systems on the web to cut costs and to avoid order errors
Updated 30 Jan 2001
View HTML
Electronic billing: capitalise on your corporate strengths
Updated 22 Dec 2000
View HTML
Getting the most out of business partnerships
Updated 13 Dec 1999
View HTML
Can your customers hear you? The noise can be deafening
View PDF
CFOs: Rising to the Challenge of Performance Management
View HTML
CIO Leadership Study
View HTML
Show descriptions  |  Hide descriptions

Printable version E-mail this page

We're here to help

E-mail us

or call us at
1800 557 343
IBM Global Services


Tivoli Netcool
Service Quality Management Software for Telecommunications

Service Quality Management Software for Telecommunications

Learn more