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Telecommunications: Case Studies

Case Studies
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Bharti Airtel: End-to-end business transformation provides flexibility for rapid growth
Bharti Airtel Ltd., a leading Indian telecommunications provider, fundamentally transformed its business, optimizing IT, streamlining processes and preparing for growth, by adopting a far-reaching solution.
Updated 11 Oct 2006
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RITEK Corporation responds in realtime with on demand business
IBM Business Consulting Services helped RITEK Corporation, a global manufacturer, transform its business processes to enable managers to access realtime business data, resulting in improved speed and quality of decision making as well as reduced operational costs.
Updated 07 Jun 2004
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Telekomunikacja Polska SA transforms business with customer care
IBM Business Consulting Services outlined and provided a strategic implementation plan for new product offerings to generate new revenue sources for Telekomunikacja Polska SA (TP) and help the company move forward in a competitive market.
Updated 07 Jun 2004
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Lyse Tele first in Europe to offer consumers 'triple play' via cable -- at bargain prices
Lyse Tele, a subsidiary of Lyse Energi, is the first broadband services provider in Europe to offer high-speed Internet, digital TV and telephone services over a single fibre optic cable to residential homes -- and for 20 percent less than customers were paying for comparable services individually.
Updated 13 Apr 2004
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Cingular Wireless' Web-based training keeps independent agents up-to-date
To provide a consistent training message to all of its sales consultants and to reduce educational delivery costs, Cingular Wireless used IBM Learning Services’ e-learning development process, tools and expertise.
Updated 25 Mar 2004
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Telefonica optimises its network lifecycle management with an on demand supply chain solution
Telefonica de Espana worked with IBM Business Consulting Services to synchronize its enterprise resource planning (ERP) processes with those of its suppliers.
Updated 20 Mar 2004
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Energis develops a comprehensive map of its infrastructure
After rapid expansion, a disparate view of enterprise infrastructure hindered strategic IT initiatives.
Updated 10 Feb 2003
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Centres for IBM e-business innovation: IBM helps FirstEnergy bring electronic billing to the Web
FirstEnergy Corp. the holding company for four electrical utilities servicing 2.2 million customers in Ohio and Pennsylvania. The company's expanding infrastructure, responsibility and revenue required the focused energies of both business and information technology divisions of FirstEnergy.
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T-Mobile Austria better analyses and manages cost and profitability
T-Mobile Austria, a major European mobile telecommunications service provider, gains the ability to price new offerings competitively and quickly with a state-of-the-art costing model developed and implemented by IBM Global Business Services.
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Telstra saves on IT expenditure with IBM global financing
When Australia's premier communications carrier, Telstra, decided to reduce its administrative costs associated with upgrading its personal computer (PC) and notebook fleet back n 1998, it looked to the world's premier IT financer, IBM Global Financing, for help.
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