Investment and retirement specialist Russell Investment Group has signed a $140 million seven-year deal with IBM under which the IT giant will administer its phone and internet customer service centre.
IBM Australia's long-nursed desire to break into the superannuation market has hit paydirt after the company announced a $140 million seven-year outsourcing deal with Russell Investment Group.
Investment and superannuation specialist Russell Investment Group and IBM, announced a seven-year, A$140m BTO agreement. IBM will assume operation of Russell’s Member Administration Service Centre in Australia and becomes a significant provider of superannuation member administration in Australia.
Superannuation fund manager Russell Investment Group has signed a $140 million contract to outsource the operations of its member administration centre. The deal signals IBM's first move into the superannuation administration business.
Investment and retirement specialist Russell Investment Group has signed a $140 million seven-year deal with IBM for the IT giant to administer its phone and internet customer service centre.
