A new digital video system designed by IBM Global Services promises to improve officer and public safety in the Tyler, Texas Police Department. IBM will build a wireless network that will let headquarters and other cruisers monitor officers' camera views in real time.
International Truck and Engine has partnered with IBM Global Services to provide fleet owners with telematics systems that can reduce maintenance costs and provide real-time location information. Fleet managers will be able to receive automatic alerts and regularly generated reports on fleet status.
IBM laid out plans for expanding its on demand program with channel partners at the PartnerWorld conference. CEO Sam Palmisano said that an improved business environment set the stage for tremendous opportunity, as on demand technologies and concepts help companies achieve new levels of growth.
In a new five-year contract, IBM intends to improve Sprint's customer service through customer segmentation, call routing, and handle times, IBM will also assume the management of many of Sprint's call centers. Sprint expects to save $550 million over the next three years.
Retailer Target has awarded IBM a 10-year contract to manage the merchant's mainframe IT infrastructure. The agreement establishes a variable, on demand pricing model under which Target will pay only for the IT services it uses.
Media and entertainment companies need to become on-demand businesses if they want to cut costs and generate new revenue. Opportunities abound for companies that can quickly leverage their existing content assets, using IT to intelligently aggregate their content and audience behavior patterns.
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