Strategic change: Case Studies

IBM Business Consulting Services helped RITEK Corporation, a global manufacturer, transform its business processes to enable managers to access realtime business data, resulting in improved speed and quality of decision making as well as reduced operational costs.

IBM Global Services - Worldwide Strategic Outsourcing developed a price-per-user cost model for Solvay, an industrial company, that allows it to pay to support its exact number of SAP users, helping the company better predict costs and improve efficiency through increased system availability.

IBM Business Consulting Services outlined and provided a strategic implementation plan for new product offerings to generate new revenue sources for Telekomunikacja Polska SA (TP) and help the company move forward in a competitive market.

Technicolor sought an integrated platform to digitally store, manage, access and distribute entertainment content. IBM delivered a Media Asset Management system that lowers costs, improves customer service and puts Technicolor at the forefront of industry changes.

IBM Business Consulting Services helps BKW FMB Energie AG, a European energy company, prepare for market liberalisation, overseeing a reorganisation of its financial structure and optimising its system landscape integration.

Halliburton is one of the world's largest providers to the oil and gas industry. Faced with a growing competitive threat, the company needed to revamp existing systems and processes to increase production efficiencies and better meet customer delivery requirements.

IBM Business Consulting Services enabled The Bank Austria Group (BA), a major European banking group, to implement improved securities transaction processing.

IBM Business Consulting Services assisted in designing and enabling an e-business strategy for Elake-Fennia, a European pension company, helping it to better meet its customer needs and demands.

Voltas Limited, an Indian air conditioning and engineering firm, sharpens its competitive edge by leveraging the expertise of IBM Business Consulting Services to implement SAP R/3 on an IBM infrastructure.

Imagistics, an office equipment retailer, worked with IBM Business Consulting Services to create a standalone business infrastructure for providing more responsive supply chain management, cutting costs and improving efficiency.

Working with IBM Business Consulting Services, Clariden Bank updated its core banking system to increase customer satisfaction and improve profitability.

Working with IBM Business Consulting Services, Union Investment streamlined all their investment management processes while reducing operating costs.

Increased customer satisfaction was the result after Honda incorporated IBM's voice recognition technology into an industry-leading navigation system, allowing drivers to hear directions over their existing audio systems.

Estimating that more than half of its passengers will soon be using the internet for airline services, Finnair came to IBM to transform its IT systems and create the Finnair Innovation Center for incubating new solutions for the airline industry.

A major provider of construction-related services and project development in Sweden turns to IBM Business Consulting Services (BCS) to help develop an integrated and extensible IT platform that can enable the company's future growth.

Magnabosco Guido SRL, an Italian provider of hardware products for retailers, replaced its dated, inefficient sales system with a wireless, PDA-based system that integrates seamlessly with the company's existing enterprise resource planning (ERP) system.

Direct marketer Senshukai used IBM e-business on demand to extend its successful catalogue web site to Japan's 30 million mobile phone-based internet subscribers.

PGA TOUR, Inc. teamed with IBM to develop a flexible, cost-effective web application that can scale to support peak visitor traffic during TOUR events, offering golf fans reliable, realtime tournament and player information, and the ability to watch live golf graphically on their computers.

After developing an innovative web-based radiology service management system, Teinos turned to IBM for on demand services to reduce the infrastructure cost of deploying its solution.

U.K.-based cahoot used a low-cost, outsourced technology model supported by IBM e-business on demand to offer a variety of e-banking services to a growing market.

After rapid expansion, a disparate view of enterprise infrastructure hindered strategic IT initiatives.

A leading Canadian investment firm leverages a new technology platform to respond faster and more efficiently with new products and services for its clients.

A leading Canadian investment firm leverages a new technology platform to respond faster and more efficiently with new products and services for its clients.

A seasoned high-tech entrepreneur realised that players of traditional, massively multiplayer online video games were all too often frustrated by sluggish performance and server downtime.

Through the adoption of an integrated management information and reporting infrastructure, a leading U.S. bank was able to use its information to support and drive its business strategies.

A leading North American bank established a new financial management system, the largest PeopleSoft implementation to date in a financial institution.

The airline industry's innovator in Web-based customer care takes advantage of fast-growing wireless technology to expand services.

France's largest shipping group entrusts a new global challenge to IBM.

An assessment by The Prudential Insurance Company of America focused on what its central IT services organisation (CTS) could do to support Prudential businesses serving customers.

One of Europe's largest financial institutions implements a security-enhanced online environment.

Thomas Cook AG, a major tour and travel operator's charter carrier increases seat occupancy and profits, while meeting customer demand for greater flexibility, with the implementation of a state-of-the-art sales channel management module from IBM Global Business Services.