Siemens ICM improves market responsiveness with advanced supply chain planning

Telekomunikacja Polska SA transforms business with customer care

Halliburton energizes operations with help from IBM

PricewaterhouseCoopers Netherlands: Standardised engagement management improves efficiency

Sony Latin America transforms business with SAP

Kasseler Bank: Telephone banking reduces costs, improves customer service

Lyse Tele first in Europe to offer consumers 'triple play' via cable -- at bargain prices

Allgemeines Rechenzentrum enables technology services with help from IBM

Elaka-Fennia enables e-business strategy with help from IBM

Charles Schwab leverages grid technology for business transformation

UAB optimises its sales process to increase revenue

RCA finds a new channel to reach consumers

Clariden Bank builds a foundation for profitability

Finland Post's self-service stamp design boosts revenue

Hong Kong Leisure and Cultural Services Department: A modern library goes digital

Ford uses IBM e-business on demand to provide a better helpdesk for its customers

Goodyear's Tire-HQ rolls to success

BostonCoach aligns service with customer demand in real time

Honda: IBM e-business on demand solution drives customer satisfaction

Finnair's customer service takes off with e-business on demand

Skanska builds for the future with help from IBM

Magnabosco keeps customers happy and its sales force selling

Saks automates purchasing with advanced e-procurement system

The Great Indoors compliments its retail store experience with a matching Web site

Twinlab gets a prescription for lower costs and integrated efficiencies

Senshukai: Mail-order company connects to Japan's lucrative mobile phone market

PGA TOUR hits a hole-in-one with IBM e-business on demand services

CheckFree maximizes billing/payment capabilities via e-mail

Mobil Travel Guide uses IBM e-business on demand to help travelers get going

Teinos lowers healthcare costs with radiology service management powered by IBM e-business on demand

cahoot uses e-business on demand to expand frontiers of online

Stratascope uses flexible IBM e-business on demand infrastructure to help companies improve sales

California Franchise Tax Board recovers more revenue through increased compliance

BMO Nesbitt Burns uses e-business to expand online investment and banking options

BMO Nesbitt Burns uses e-business to expand online investment and banking options

Butterfly.net launches the first commercial computing grid for the online video game industry

Storage solutions and services provider improves its supply chain

Lillian Vernon creates a next-generation web site

NAPA Auto Parts teams with IBM for online commerce

Delta Air Lines customer care takes wing with wireless technology

Calberson satisfies customers with web-based shipment tracking

Prudential transforms IT with eye on future

Amica Mutual expands customer base by transforming Web presence

Mazda turbocharges service with online information

MichCon: Customer service for the new millennium

Servicio Extremeño de Salud (SES) improves patient care with an integrated healthcare information management system

Thomas Cook captures business more effectively in the travel industry

Transforming customer service delivery satisfies key clientele for ABN AMRO