Addressing your unique needs with customizable service options
From simple break-fix to end-to-end support capabilities, our world-class global infrastructure ensures premium technical support that will not only reduce overall costs, but facilitate a positive return on investment and performance results on your products.
IBM can be your single point of contact for technical support for your multivendor environment.
Services we offer
IBM Hardware Maintenance Support
With patches, updates and expert technical support, IBM can help you get the most out of your IBM-branded hardware
IBM Software Maintenance Support
Software is critical to the effective operations of your organization; learn more about technical support options for your IBM-branded software products
Multivendor Support Solutions
Utilizing our global network, IBM can support your multivendor data centers, networking equipment and user devices - providing you a single point of contact for your technical support needs
IBM can provide holistic, customizable solutions to increase the availability of your IT infrastructure to achieve measurable business results