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Services A-Z

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  • BCP Toolkit (Powered By MyCOOP™)

    Business Continuity Planning is not a project with a finite commencement and conclusion, Business Continuity Planning is an ongoing iterative process.

  • Business continuity lifecycle Services

    Business Resiliency & Continuity planning is enterprise-wide and constantly evolving to meet the new threats your business will inevitably face.

  • Business continuity plan development

    Business Continuity Plan (BCP) will help you avoid financial losses, meet legal requirements, protect key assets and resources, and mitigate negative publicity.

  • Business continuity plan review

    The key objective of this consultation is to review your current IT disaster recovery plan against industry best practice.

  • Business continuity scoping workshop

    This half-day workshop helps you gain management commitment to invest in business continuity by raising awareness of the impacts of a disruption to your business.

  • Business impact analysis

    What would it cost your business to be shut down for 1 hour? 1 day? 1 week? Our team of consultants will help you pinpoint the critical processes and recovery time requirements needed for your business to survive a major disruption.

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  • Call Centre Continuity Services

    Provides backup and recovery services for your IBM and multi-vendor IT, and your networks, to help you protect and recover critical data and technology.

  • Cloud-based vulnerability management and PCI scan service

    Streamline security vulnerability management and manage compliance

  • Contact Centre Outsourcing

    A contact centre outsourcing offering designed to improve revenue opportunities and optimise customer experience while reducing support costs and investment requirements

  • Contingency planning assessment

    You face greater potential harm to your company from any single disaster. IBM can perform an independent assessment of your ability to cope with a crisis, such as a flu pandemic, to help you identify gaps and develop action plans to mitigate exposures.

  • Converged communications services - IP contact center

    Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue

  • Converged communications services - IP telephony

    IP telephony services from IBM can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.

  • Converged communications services - real-time collaboration

    IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.

  • Converged communications services - unified messaging

    IBM Converged Communications Services - unified messaging is designed to help you boost productivity and reduce operational complexity with the design and deployment of a unified messaging solution based on a converged communications platform.

  • Custom Application Services

    IBM Custom Application Services provide you with the ongoing maintenance and support of your custom developed applications, supported by innovative IBM solutions, strong governance and productivity control.

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  • Learning Solutions

    IBM delivers innovative learning solutions designed to accelerate your employee time to competency and speed their time to performance

  • Linux services

    It's fast, reliable, easy to customise and efficient at managing computing resources. Linux is also 'open source' software, and is distributed under the GPL (GNU General Public License), which is what distinguishes it from other major systems.

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  • Managed Maintenance Solutions (MMS) for Cisco Products

    A comprehensive network support solution for Cisco products from IBM.

  • Managed security - Manage it for me

    We can help you assess, prevent, detect and respond to information security risks that threaten your business. We can help you evaluate current security, detect misuse and violations, respond to incidents and implement changes to improve your overall defenses.

  • Migration Services

    Because of skill or resource limitations, you may want IBM assistance with migration of your operating systems, applications, data or hardware upgrades. IBM provides services to help get your systems up and running quickly.

  • Migration Services for tape systems

    Access the resources and expertise you need to help simplify your migration to new tape technology and minimize the risk of business disruption

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  • Onsite data protection

    Facilitate greater business resilience with onsite data protection

  • Optical Networks

    IBM can deliver comprehensive solutions for high-speed, high-availability networking to improve performance, optimise IT investments and enhance customer service.

  • Order-to-cash process

    Transform your business with a smarter order-to-cash process

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  • RealSecure guard 10/100

    RealSecure Guard 10/100, an inline network intrusion prevention system (IPS), designed to actively protect network segments, including mission critical systems by automatically blocking malicious attacks.

  • RealSecure Network Gigabit

    IBM RealSecure Network Gigabit software is designed to provide network intrusion detection and response capabilities that monitor Gigabit network segments within a centralised operational and management framework.

  • RealSecure Server Sensor

    IBM RealSecure Server Sensor helps dramatically reduce network security costs while protecting enterprise server environments and reducing down-time.

  • Record-to-report processes

    Optimize accounting processes to streamline operations and enhance F&A value

  • Recoverability Assessment

    Is your IT infrastructure currently recoverable in hours? Minutes? We can perform an independent assessment of your current IT environment and your recovery procedures.

  • Recovery options for IBM technology

    What is the recovery time objective for your distributed system environment? Have you taken steps to decrease your recovery window? A full range of IT recovery options are available to you depending on your specific needs and budget.

  • Recovery Options for Networks

    Today's companies are more dependent on their networks for survival. We offer a portfolio of information recovery programs tailored to your network environment.

  • Recovery options for workplace environments

    What if a disaster rendered your facility unavailable? We can provide facilities to enable your workforce to regain access to information and maintain productivity.

  • Remote data protection

    Protect distributed data with a robust, security-rich backup and recovery system

  • RFID services

    IBM RFID Services can help you define a strategy to plan, design, integrate, implement and manage your radio frequency identification (RFID) environment

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  • Wireless Campus Services

    Realtime access virtually anywhere on your premises can enable new solutions and ways of working that were not possible with fixed, desk-bound wired networks.

  • Workforce analytics

    Gain integrated visibility into your HR data to help you base business decisions on the most accurate and up-to-date information

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  • X-Force threat analysis service

    A security intelligence service that delivers customised information about a wide array of threats that could affect your network security.

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