IBM Global Process Services. Next Generation BPO 

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BPO services


The process-driven disciplines of Customer Care, Finance and Administration, Human Resources and Procurement and Supply Chain Management are rich with opportunities for your enterprise not only to save money but to grow, grab market share and drive customer loyalty. Discover how we innovate processes to deliver measureable business outcomes for clients in a range of industries and markets.


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Customer Care
IBM now provides Customer Care through a strategic partnership with Concentrix.


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Human Resources, Learning
and Recruitment Outsourcing
Focus on strategic HR and talent initiatives while managing costs and providing an excellent employee experience.

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Finance and
Administration
Improve the quality, integrity and accessibility of financial data for better business insight and decision making.


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Procurement and
Supply Chain Management
Access the best global resources and materials while getting the most value from every dollar.

Contact your local IBM Global Process Services representative:


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Next Generation BPO for Insurance

IBM Global Process Services is helping insurors apply analytics, software and process expertise to capture new opportunities for bottom-line savings and top-line growth.