IBM Global Process Services. Next Generation BPO 

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Our employees are IBMers, but they also become brand stewards for our clients. They are highly trained and well-educated individuals with experience in their field and a high degree of professionalism. We encourage them to advance their careers through professional and leadership development within IBM, where they are immersed in a high-performance culture that emphasises teamwork and recognises excellence.

Our leadership development program gives employees a path forward within IBM. In fact, many of the senior positions in our delivery centres are held by employees who began their careers as entry-level delivery centre staff-members.

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Next Generation BPO for Insurance

IBM Global Process Services is helping insurors apply analytics, software and process expertise to capture new opportunities for bottom-line savings and top-line growth.

The Australian CFO Forum 2014 White Paper

Register to download the white paper, and discover how the CFO's role is evolving from Gatekeeper to Strategist

IBM RapidScan Assessment

IBM RapidScan: calculate the benefits of next-generation BPO.

Get a complimentary, unbiased and customised snapshot of your organisation that identifies specific opportunities for operational cost savings and business process improvement.