IBM Global Process Services. Next Generation BPO

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Talent


Our employees are IBMers, but they also become brand stewards for our clients. They are highly trained and well-educated individuals with experience in their field and a high degree of professionalism. We encourage them to advance their careers through professional and leadership development within IBM, where they are immersed in a high-performance culture that emphasises teamwork and recognises excellence.

Our leadership development program gives employees a path forward within IBM. In fact, many of the senior positions in our delivery centres are held by employees who began their careers as entry-level delivery centre staff-members.


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Next Generation BPO for Insurance

IBM Global Process Services is helping insurors apply analytics, software and process expertise to capture new opportunities for bottom-line savings and top-line growth.