Workplace services

Reduce costs and improve productivity with consulting, support and deployment solutions

VIRTUALIZATION

Learn more about the flexible workplace

See how 675 CIOs and IT managers are adapting to the flexible workplace

The flexible workplace is a new reality, as end users access data and applications from anywhere, anytime. Deploying and managing the hardware, software and IT support that helps keep your workers productive can be expensive and complex.

IBM uses the “Right-to-Left” strategy to help you reduce support costs and increase satisfaction by moving resolution closer to the end user. By delivering service more efficiently—using cloud computing, multiple channels and managed services, IBM solutions holistically optimise the workplace for improved flexibility and innovation.

What we offer

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Achieve higher service desk incident and problem resolution at lower cost

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Outsource the management of your multi-device fax machines, copiers, scanners and other print/copy/scan equipment

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Remote takeover reduces on-site visits up to 85%

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