Real-Time Collaboration
IBM® real-time collaboration lets you take advantage of IBM's proven ability to design and deploy an integrated solution that can help improve the way employees communicate and collaborate across your enterprise, helping to boost productivity and support business growth.
Service Detail
In today's hypercompetitive global economy, the speed of business has increased dramatically, with the most efficient companies maintaining a competitive advantage. Whether they're striving for a greater share of the marketplace, stronger customer loyalty or the next big idea, there is one thing that all organisations need to succeed – real-time collaboration.
Presence and location information, instant messaging, web conferencing, discussion forums, desktop sharing, IP telephony using Voice over Internet Protocol (VoIP) and other real-time collaboration technologies can enable organisations to achieve heightened productivity. Thus enabling a faster response to customers, greater agility in capturing business opportunities and a more innovative, competitive approach to business communications.
If adopted in a piecemeal fashion, however, these collaboration tools can drive up costs, threaten the security of business-critical information and even make it more difficult for employees to work productively. Only when you integrate these functions, can you start to maximise the benefits of real-time collaboration.
And that's how IBM can help. IBM real-time collaboration can design and deploy a system that combines presence, data, voice and video communications to enable anytime, anywhere collaboration. By deploying an integrated, converged-communications-ready network, IBM can help you take advantage of synchronous communications capabilities such as:
- Contact "buddy" lists with presence and location information
- Instant messaging, with click-to-chat and click-to-call functionality
- Group text and group voice chat
- Whiteboard collaboration, enabling brainstorm sessions
- Application and desktop sharing in real time
- Co-browsing
- IP telephony
- Video, web and audio conferencing tools designed to simplify administration
Build a better business case with the Know Your Network Assessment
Discover how your business can create a network that can adapt to rapidly changing business needs and emerging technologies with a Know Your Network Assessment. Our networking services professionals can assess your current network structure and can plan, design and implement a more efficient, converged communications solution.
Featured Video
Communication. You experience it every day. You perceive it as phone calls, voicemail, e-mail, instant messaging, web and videoconferencing. from all types of mobile devices, practically anytime and anywhere. But if you think that’s the whole picture, think again.

