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Industries

IBM Global Process Services offers a range of solutions for industry-specific processes. Whether your enterprise is a bank that needs to get better at managing risk, a government looking to better serve your citizens, or a telecommunications provider trying to limit customer churn, IBM Global Process Services has the relevant expertise and experience to optimise the business processes that directly impact your bottom line. Learn more about what we're doing in your industry.

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Banking

Customer management, account servicing, credit card and lender services.

Natural Resources

Natural Resources

Human resources, supply chain management and finance and administration.

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Government

Shared services and business process outsourcing models.

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Insurance

Front and back office solutions for business processes.

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Telecommunications

Customer acquisition retention and management services.

Contact your local IBM Global Process Services representative:

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Next Generation BPO for Insurance

IBM Global Process Services is helping insurors apply analytics, software and process expertise to capture new opportunities for bottom-line savings and top-line growth.
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The Next Generation BPO

Learn how IBM Global Process Services can help you save, grow and grab market share.

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Meet IBM Global Process Services

Read how our BPO services can innovate your business processes to differentiate your enterprise.

Download the brochure (1.46MB)

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Southwest One transforms customer service, reducing costs and enhancing access

See how a unique public/private joint venture is using a shared services model to better serve its citizens and save money.

Learn more

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Reshaping Services, A plan for partnership

See how business process outsourcing can play a major role in reshaping public services and cutting costs.

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Next Generation BPO for Banking

Read how IBM helps banks in mature and growth markets respond to need to transform.

Read the brochure (1.97MB)