IBM Global Process Services. Next Generation BPO 

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Industries


IBM Global Process Services offers a range of solutions for industry-specific processes. Whether your enterprise is a bank that needs to get better at managing risk, a government looking to better serve your citizens, or a telecommunications provider trying to limit customer churn, IBM Global Process Services has the relevant expertise and experience to optimise the business processes that directly impact your bottom line. Learn more about what we're doing in your industry.


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Banking

Account servicing, credit card and lender services.

Natural Resources

Natural Resources

Human resources, supply chain management and finance and administration.

buildings

Government

Shared services and business process outsourcing models.

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Insurance

Front and back office solutions for business processes.

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Telecommunications

Customer acquisition retention and management services.

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Next Generation BPO for Insurance

IBM Global Process Services is helping insurors apply analytics, software and process expertise to capture new opportunities for bottom-line savings and top-line growth.