Reap the rewards of next generation BPO
Today's market calls for a different kind of business process outsourcing provider. One that takes into account your company's unique identity and position in the market. One that can deliver sustainable competitive advantage through process innovation.
Today's market calls for IBM Global Process Services.
Learn about Global Process Services
IBM and Telstra – Finance & Administration Case Study
Find out how IBM Global Process Services partners with Telstra, to address challenges through business transformation.
This video features Sanjay Khushu, Chief Account of Telstra, with Stan Hankins and Zois Tsikas from IBM Global Process Services.
A community-based approach
With more than 50 delivery centres worldwide, Global Process Services is the largest shared services and outsourcing organisation in the world. Here in Australia, we have designed a unique delivery centre model to provide high-quality onshore and near shore services, while creating local education and employment opportunities.
The Australian CFO Forum 2013 Whitepaper.
In May 2013, more than 40 senior and board-level finance executives from organisations across Australia came together at the Australian CFO Forum 2013.
This report summarises the conversations that took place and aims to identify synergies and differences around four key topics: digital transformation, analytics, operational agility, and talent and leadership.
New Zealand Delivery Centre Launch
The Sting Video for the Official Launch of the IBM New Zealand Delivery Centre, at Unitec Institute of Technology, 14 February 2013.
Explore BPO from an industry view
“ Outsourcing motivations have changed, so should sourcing strategies. Why? Those who have made the shift are also outperforming. ”
Source: IBM 2012 Why partnering strategies matter. Whitepaper.
Watch our featured videos
We work closely with our clients for the duration of each relationship, helping us to react quickly to their needs.
EPIC: A Methodology for Innovation
Our Enterprise Process Innovation Continuum (EPIC) is the analytics-driven methodology we use to innovate business processes.
Transitioning Business Processes
Once you decide to work with IBM Global Process Services, what's the first step? We begin the transition with a comprehensive knowledge transfer.
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