Addressing your unique needs with customizable service options
From simple break-fix to end-to-end support capabilities, our world-class global infrastructure ensures premium technical support that will not only reduce overall costs, but facilitate a positive return on investment and performance results on your products.
IBM can be your single point of contact for technical support for your multivendor environment.
Mitigate business risk with services from a forward-thinking industry innovator
Enhance IT availability with a virtually unmatched global infrastructure
Support your unique needs with extensive, flexible and customizable service options
Reduce complexity with a single point of contact for nearly all your IT needs
Services we offer
IBM Hardware Maintenance Support
With patches, updates and expert technical support, IBM can help you get the most out of your IBM-branded hardware
IBM Software Maintenance Support
Software is critical to the effective operations of your organization; learn more about technical support options for your IBM-branded software products
Multivendor Support Solutions
Utilizing our global network, IBM can support your multivendor data centers, networking equipment and user devices - providing you a single point of contact for your technical support needs
IBM can provide holistic, customizable solutions to increase the availability of your IT infrastructure to achieve measurable business results