Traveler core systems modernization

Increase the agility of customer sales and service systems by modernizing your central reservation system, property management system, and loyalty program on a common, open platform. Using enterprise modernization capabilities that combine business process management with a service-oriented architecture (SOA), you can simplify processes across your properties and drive synergies across your brands to provide a consistent omni-channel traveler experience. By implementing a common platform that integrates across all channels, you can drive technology efficiencies and reduce operating costs, support new products and business models, and increase revenue and customer loyalty.

Key resources


Travel Experience Index for Hotels


Hotel 2020: The personalization paradox


Core systems modernization for travel and transportation


IBM z/Transaction Processing Facility: Purpose-built for the travel industry


Zumata finds the perfect hotel with a cognitive-powered travel agent

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