CASE STUDY: Bon-Ton
Bon-Ton uses IBM retail solutions to improve its commerce platform and ultimately reduce costs
This apparel, cosmetics and home furnishings retailer partnered with IBM to maintain software licensing costs during peak seasons, support new marketing initiatives and consistently deliver a rich eCommerce experience.
CASE STUDY: Volg Konsumwaren AG
Pay-as-you-go pricing in an IBM Cloud Managed Services environment boosts margins
Volg Konsumwaren AG turns to IBM for an efficient method for changing prices on the products sold in its store and gas station kiosks. The partnership resulted in a margin boost of 15 percent.
CASE STUDY: Yealands
A winemaker's "think boldly" strategy leads to an engaged, productive workforce
Yealands Estate Wines partners with IBM to forge a system that enhances the value of employee feedback and encourages innovation in the workplace. This enhanced business effectiveness by making employees feel valued.
"We wanted to examine performance using our data center, our application and our network before migrating to a new hardware platform. When we saw we could more than double performance without increasing licensing costs, the decision was simple."
VP, Technology, Bon-Ton
Streamline your operational capabilities with advances in cloud, social, and mobile technologies. By transforming your retail back office operations, you can manage relationships with customers, employees, and suppliers more effectively.
How it works
This solution provides continuous process improvement across your enterprise by:
- Taking a strategic approach to how you determine which processes to consider for out-tasking
- Leveraging global scale and resources to create a well-developed methodology to help tailor your managed services for your specific business requirements and circumstances
- Improving performance management through transparency of key performance metrics and dashboards
How you benefit
By implementing a collection of retail back office transformation solutions, you can reduce general and administrative costs, improve performance management through transparency of key performance metrics and dashboards, lower the risk of data theft and unauthorized release of private customer data, and reduce operating costs.
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