Meet 1:1 with our financial services experts at Money20/20

Monday, October 23
1:30pm – 2:30pm PT
Bassano 2804

Monday, October 23
1:30pm – 2:30pm PT
Bassano 2804

Labros Kisouras & Dave Zimmerman

Architecting Disruption with Private Cloud: Lessons from Leapfroggers

In today’s world, every CEO is expected to radically reduce costs while still investing in the future. The objective of this session is to deeply understand this paradox and collaborate to build and implement private cloud solutions for your organization’s need. In this session, you’ll learn about:

  • How to be agile and stay ahead of digital invaders who are moving quickly
  • Adopt private cloud and leapfrog the competition
  • Ensure fool-proof security for regulated workloads and mission critical operations

Monday, October 23
2:30pm – 4:30pm PT
Bassano 2804

Monday, October 23
2:30pm – 4:30pm PT
Bassano 2804

Gary Meshell

Hybrid Cloud Security and Regulatory Compliance

IBM's workshop on hybrid cloud security will lay out the top ten issues a FSS company must address as they adopt hybrid cloud. It provides a roadmap on how to build and implement a regulatory compliant and secure cloud. The workshop will provide the perspective of both IBM as well as the 24 FSS firms who are participating in the cloud security consortium.

Monday, October 23
4:45pm – 5:45pm PT
Meeting Room 2403

Monday, October 23
4:45pm – 5:45pm PT
Meeting Room 2403

Ben Chance & Barry Mitchell

Cognitive Enterprise Automation: The Amazing Race

Join IBM’s automation experts for practical guidance on gaining optimal value from automation, getting more from your digital workforce and providing flawless quality to customers and employees. IBM clients have cut incidents by 75% and slashed issue resolution times by over 80%.

Are you ready to join the amazing automation race?

Tuesday, October 24
9:15am – 10:45am PT
Bassano 2804

Tuesday, October 24
9:15am – 10:45am PT
Bassano 2804

Vivek Bajaj & Rick Hoehne

Countering Financial Crimes with Watson and Cognitive Solutions

RegTech has ushered in a new era of optimism for financial institutions. It’s now possible to leapfrog manual compliance processes and keep pace with regulatory change by employing advanced capabilities including cognitive computing. Promontory Financial Group, an IBM subsidiary that specializes in risk management and regulatory compliance, has trained Watson on regulatory content.

Watson also has started to review transactions and cases related to potential financial crimes. The result is a suite of cognitive solutions that offer assistance in the transformation of financial crimes management to address KYC, AML, payment and fraud risks across the customer lifecycle, from onboarding through exit. The solutions provide functionality to detect, respond, investigate, discover and report on these risks. Meet with senior Watson Financial Services executives to see how Watson can help manage regulatory compliance.

Tuesday, October 24
10:15am – 11:45am PT
Meeting Room 2403

Tuesday, October 24
10:15am – 11:45am PT
Meeting Room 2403

Warren Raisch

Roadmap to Cognitive Customer Engagement for Financial Services

In the "Age Of The Customer" it is imperative that financial services firms keep pace with the demands and growing expectations of an empowered customer. Customers expect personalized engagement at every touch point. Scaling to meet customer demands has moved beyond what humans alone can deliver, ushering in the "Cognitive Era." To stay competitive and lead in your industry, learn how to tap into the power of AI and cognitive capabilities to empower your organization to transform and scale your operations, personalize customer experiences from customer acquisition through conversion and throughout the entire customer life-cycle.

Tuesday, October 24
12:00pm – 1:30pm PT
Meeting Room 2403

Tuesday, October 24
12:00pm – 1:30pm PT
Meeting Room 2403

Paul Schultz, Dave Munson, Jason Keenaghan

Digital Trust

This workshop will focus around Digital Trust: the confidence your clients have in your financial institution's IT infrastructure. In today's digital age, with the expansive number of financial vehicles with which your customers can transact, Digital Trust is essential to your business. Jason Keenaghan, Dave Munson and Paul Schultz from IBM will discuss their point of view on the concept from a security and fraud perspective. They will outline the systems and policies your institutions need to adopt in order to secure the faith of your consumers and succeed in the digital age.

Tuesday, October 24
1:45pm – 2:45pm PT
Meeting Room 2403

Tuesday, October 24
1:45pm – 2:45pm PT
Meeting Room 2403

Jesse Lund & Jo Lang

The Power of Blockchain Innovations: New Model for Cross Border Payments

Traditional correspondent banking has been used as the “instrument for cross-border payments since the time of Medicis”(source: McKinsey 2016) Furthermore, the costs of cross border payments have increased as much as 30% in some regions since 2014, especially in emerging markets. Nonetheless, banks continue to deliver over legacy payment rails, with limited flexibility and few business model or technology innovations.

Can cryptocurrencies and other Digital Assets be leveraged to drive new business models in x-border payments? Join this discussion to explore cryptocurrencies, digital assets, and learn how IBM is using both to build a universal network for real-time clearing and settlement.

Tuesday, October 24
2:00pm – 3:30pm PT
Bassano 2804

Tuesday, October 24
2:00pm – 3:30pm PT
Bassano 2804

Craig Rector & Raj Venkatraman

Delivering Real-Time Payments

All involved in the global payments ecosystem are modernizing and reinventing their payment operations. The goal is to radically simplify processes and reduce operating costs while delivering the real-time payment services to customers that industry demands.

Call it immediate, instant or real-time, new schemes like Zelle, TCH, UK Faster and Singapore Fast are growing to support Business to Business and Person to Person transaction processing. Come meet with IBM to better understand our active involvement worldwide with institutions who are delivering real-time payments.

Tuesday, October 24
3:45pm – 5:15pm PT
Bassano 2804

Tuesday, October 24
3:45pm – 5:15pm PT
Bassano 2804

Boxley Llewellyn, Yousef Hashimi & Rob Heiser

Executive Roundtable: Customer Insight Innovation

Banks are continually looking to enhance customer interactions by better leveraging customer information and insights. With better insights, banks can guide customer interactions thereby improving customer experience, strengthen relationships and grow revenue. In this executive roundtable session, we will highlight customer insight strategies and innovations that can help banks realize more value from customer marketing and relationship management initiatives.

Tuesday, October 24
3:45pm – 5:15pm PT
Meeting Room 2403

Tuesday, October 24
3:45pm – 5:15pm PT
Meeting Room 2403

Paul Govoni & Constantin von Altrock

Ensuring Safer Payments

IBM's innovative approach to make all types of payments safe from fraud in real time is delivering great results all over the world. In this session, we talk about our customer's successes and explain how IBM's cognitive approach ensures effective fraud prevention with lowest disturbance to customer payment activities. We will also demonstrate how banks and fintechs can benefit instantly from this approach.

Meet 1:1 with our financial services experts at Money20/20