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Transform your business to operate with a lean and agile cost model, maximise your network capacity, and monetise a new generation of network-based services all while delivering a consistently high-quality customer experience.


The influence of social

The influence of social

View the key findings from the 2014 IBM Global Telecommunications Consumer Survey

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2014 IBM Global Telecommunications Consumer Survey: Australian findings














A call to action for communications service providers

Success strategies all CSPs should adopt
Explore ways you can become more customer focused, nimble and competitive.

Real-world use of big data for CSPs
Learn five ways in which big data can benefit your business.

Global integration: Why it is critical for international CSPs
Learn where the 15 largest global CSPs are in in their effort to become globally integrated enterprises, the challenges they face, and how to accelerate progress

 

Celcom improved campaign perfomance by over 70% using analytics and business intelligence to deliver more targeted marketing. Learn more.

Türk Telecom cut resource provisioning time from one week to 15 minutes with implementation of a private cloud. Learn more.T

VimpelCom drives up service level attainment with proactive network monitoring. Learn more (00:02:27)

Bharti Infratel increases revenue and cuts energy costs using analytics to examine 33, 000 towers in order to identify those with low tenancy. Learn more.

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Anita Malhotra

Anita Malhotra

Industry Leadership - Business Development Specialist


Connect with IBM

Address your critical business needs:

Personalise customer engagements with compelling marketing, shopping and service experiences

Deliver innovative services to generate new revenue and increase differentiation

Personalise customer engagements with compelling marketing, shopping and service experiences

Convert your customers into advocates by delivering a compelling marketing, shopping, and service experience across all channels.

Deliver innovative services to generate new revenue and increase differentiation

Capitalise on innovative technologies and new business models in order to reach new markets.

Transform operations to achieve service and operational excellence

Build smarter networks to optimise and monetise next-generation networks

Transform operations to achieve service and operational excellence

Transform your business processes and infrastructure into an efficient, low-cost global model to gain competitive advantage.

Build smarter networks to optimise and monetise next-generation networks

Create intelligent and flexible networks to optimise your investments and expand into new data-driven services.

More solution options

  • PureSystems

    PureSystems (US)

    Simplify your IT environment and reduce costs with flexible, automated integrated systems

  • IBM Cloud

    IBM Cloud

    Reinvent your business and reach new markets with secure, scalable cloud services

Events

ENGAGE. INNOVATE. TRANSFORM IBM at Mobile World Congress 2014 (US)

Discover smart business strategies that can make you more competitive