Transform your business to operate with a lean and agile cost model, maximise your network capacity, and monetise a new generation of network-based services all while delivering a consistently high-quality customer experience.
The influence of social
View the key findings from the 2014 IBM Global Telecommunications Consumer Survey
2014 IBM Global Telecommunications Consumer Survey: Australian findings
A call to action for communications service providers
Success strategies all CSPs should adopt
Explore ways you can become more customer focused, nimble and competitive.
Real-world use of big data for CSPs
Learn five ways in which big data can benefit your business.
Global integration: Why it is critical for international CSPs
Learn where the 15 largest global CSPs are in in their effort to become globally integrated enterprises, the challenges they face, and how to accelerate progress
Address your critical business needs:
Personalise customer engagements with compelling marketing, shopping and service experiences
Deliver innovative services to generate new revenue and increase differentiation
Transform operations to achieve service and operational excellence
Build smarter networks to optimise and monetise next-generation networks
More solution options
Turn structured and unstructured data into insights that can transform your business
Accelerate the development of feature-rich, multi-platform mobile applications
Foster advocates, deepen brand relationships and increase operational efficiency
EventsIBM at Mobile World Congress 2014 (US)
Discover smart business strategies that can make you more competitive